Fast, convenient access to the answers you need

Installation

Q:  What installation options are available for VisualDx?
A:  VisualDx is currently available as a browser-only application.

Q:  What media is available for installation?
A:  There is no media required for the VisualDx Browser-only installation.

Q:  What is the typical process for deploying to a large facility?
A:  Click here to see our see our deployment process .


Login for VisualDx

Q:  I have installed the browser-only version of VisualDx, but I have forgotten my login information.
A:  Please contact us for assistance.


Technical

Q:  What technology does VisualDx use?
A:  Browser-only VisualDx uses HTML and JavaScript.

Q:  What port does browser-only VisualDx use for data transfer?
A:  All requests are HTTP on port 80.

Q:  Will VisualDx work with all browsers?
A:  VisualDx will work with the following browsers:

• Internet Explorer 6.0 and higher
• Firefox 2.0 and higher
• Safari browsers

Using VisualDx

Q:  How do I use VisualDx?
A:  For a brief overview of the system, view our 4-minute demo, or within VisualDx 6.0, in Help, click Product Tour for a self-paced introduction.

For additional questions, please contact us or call us at 1.800.357.7611 and choose option 5.