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Clinical Account Associate – Small and Midsized Business (Sales)

Position Description: This position is a sales role with direct responsibility for increasing sales in new accounts selling diagnostic software that enables better patient outcomes to healthcare clients nationally. This role is focused on small to mid-market accounts.


Measurable Results

Prospecting: Consistently find new opportunities with new healthcare customers (large group practices, small hospitals, CHCs, urgent care, retail healthcare, medical and nursing school programs).

  • Developing a qualified pipeline and tracking all sales data and customer information in the company sponsored CRM.
  • Working with the correct decision makers (Director, CMO, COO, Librarians and Quality), where there is a business problem to solve and there is an implication to not solving the problem.

Qualification: Ensure all pipeline opportunities meet minimal qualifications.


  • Qualifications are assessing need, timing, budget, capabilities match and implementation schedule.

Presenting: Effectively present a business driven proposal as needed to convince the business level, user level and financial level decision makers why this solutions should be purchased now and not from your competitors.

  • Present the business case that aligns to customer needs as defined during the qualification phase. 
  • Describe the solution in alignment to business and technical needs.
  • Align scope, schedule and cost.
  • Effectively position unique qualifications and corporate overview.
  • Provides accurate product information to the medical community.

Close sales timely in enough volume to meet annual business objectives.

  • Winning sales to meet and exceed sales objectives. 

Required Skills and Behaviors:

  • Ability to influence others in relation to product knowledge, product benefits and customer needs and service

    Ability to adapt communication and/or selling style to suit audiences’ needs

    Ability to learn, comprehend and translate complex medical information and technology

    Ability to develop strong, customer-focused relationships with appropriate members of the medical community.

    Self-motivated, driven to succeed, a self-starter

    Professional appearance and demeanor, acts ethically and in support of Corporate culture at all times when representing the Company

    Demonstrated effective verbal and written communication skills

    Demonstrated effective negotiation skills

    Strong organizational and planning skills

    Ability to prioritize time effectively

    Embraces ownership for own successes and failures and takes responsibility for personal goals and outcomes.

    Valid driver’s license

Position Qualifications:

Education and Experience:  Bachelor’s degree in business, marketing or scientific discipline.  Medical or Healthcare preferred.  3-years of solution focused, relationship building or sales experience in the healthcare industry.

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