Healthcare IT News: Clinical decision support systems promote diagnostic accuracy, patient satisfaction

by Kat Jercich (AUGUST 6, 2020)

Clinical decision support systems have been found to help providers make safer and better choices at the point of care. Now, a new study shows that they can also improve patient satisfaction.

The study, published this past week in PLOS ONE and funded by the LEO Innovation Lab, found that using a visual clinical decision support system – in this case, VisualDx – led to an increase in diagnostic accuracy and to patients feeling more involved in medical decisions.

“For this reason, a visual clinical decision support system with a wide range of clinical images of common and rare dermatological diagnosis can be helpful,” said the research team in the study.

“These historic times are really typified by anxiety,” said Dr. Art Papier, VisualDx’s CEO, in an interview with Healthcare IT News. “We’re all anxious about COVID. … Anything you can do to reduce patient anxiety is important.

“Patients like when doctors look things up and use imagery to teach them during the visit. Lots of patients are anxious that when they have something on their skin that’s harmful or dangerous. … It’s not good enough to hunt and peck your way through Google” for an image, Papier continued.

Read the in-depth look at the PLOS ONE study by Healthcare IT News.

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