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(MARCH 23, 2019) by Sarah C. Threnhauser, MPA
What tool can your management team take from Netflix, Amazon, Lyft, Uber, and Walmart? Two words - artificial intelligence (AI).
It shouldn't be surprising that these companies are using AI to improve their customer's experience. Netflix's AI "algorithmically adapts the entire user experience to each individual subscriber" (see How Netflix Uses AI And Data To Conquer The World); Amazon uses AI "to come up with product recommendations based on what users already said they liked" (see How AI Is Helping Amazon Become A Trillion-Dollar Company); Uber uses AI for "precise routing, fare estimates, and mapping" (see Uber And Lyft Are Taking Artificial Intelligence Along For The Ride); and Walmart uses AI so that consumers are "served product recommendations based on their previous behaviors" (see How Walmart Is Going All In On Artificial Intelligence).
What are the ways that provider organization executives can buy AI-infused technology solutions? The report in Entreprenuer, 5 Ways Artificial Intelligence May Affect Health Care in the Near Future and What That Means for You, offers five options for consideration.
Radiology and images - AI deployed through "computer vision technology" can be trained to look at x-rays or images to find significant patterns and information, instead of these services relying solely upon trained professionals. An example of this is VisualDx, a clinical decision support system for primary care practitioners, to assist them in differential diagnosis, such as identifying rare diseases or unusual variations of common diseases (see AI Diagnosis Tool Bridges the Gap Between Doctors And Patients).
VisualDx is an award-winning diagnostic clinical decision support system that has become the standard electronic resource at more than half of U.S. medical schools and more than 1,500 hospitals and institutions nationwide. VisualDx combines clinical search with the world's best medical image library, plus medical knowledge from experts to help with diagnosis, treatment, self-education, and patient communication. Expanding to provide diagnostic decision support across General Medicine, the new VisualDx brings increased speed and accuracy to the art of diagnosis. Learn more at www.visualdx.com.