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VisualDx Category Leader for CDS in 2011 Best in KLAS

ROCHESTER, NY, Dec. 19, 2011 – Logical Images' VisualDx was recognized as the Category Leader for Clinical Decision Support in the 2011 Best in KLAS Awards: Software & Services report released on December 15, 2011. This recognition is awarded to vendors who have excelled in their respective market segments and signifies leadership in working with customers to resolve issues and match expectations to reality.

Logical Images' VisualDx was recently included in the KLAS study Clinical Decision Support 2011: Understanding the Impact. Customers surveyed rated VisualDx a 92.7 overall score – highest of all the Clinical Decision Support (CDS) tools evaluated in the study. KLAS interviewed 404 providers about their CDS tools’ performance to understand the impact those tools are having on patient care. 

KLAS performed the Clinical Decision Support 2011: Understanding the Impact study as providers embark on Stage 2 of meaningful use to measure how CDS technology is being leveraged to impact patient care. Pointing out that by itself electronic medical records (EMR) does not mean better care for patients. In 2010 KLAS performed a perception study to find out what CDS solutions providers were using. VisualDx, a diagnostic tool, was identified as one of the CDS tools being used by clinicians to assist them in navigating complex care situations in order to improve patient outcomes. 

The study states that although diagnostic tools by design are used less frequently, they retain the highest customer satisfaction score among CDS tools. Those providers who are using diagnostic tools found them especially effective for patients with less common, obscure, or complex symptoms. As one provider commented “Not every misdiagnosis will translate into a lawsuit, but if we do the right things, we can avoid that risk and can really provide much better care.” It was noted that VisualDx seemed to have a wider adoption as evidenced by higher impact ratings in most measured areas including influence on decision making and impact on outcomes.

Participants of the study and KLAS subscribers can view the full study at If you do not currently have a KLAS subscription and you are a provider or responsible for supplying CDS tools at your institution, sign up to participate in the evaluation of your CDS vendors here:


About KLAS
KLAS is a research firm specializing in monitoring and reporting the performance of healthcare vendors. KLAS’ mission is to improve delivery, by independently measuring vendor performance for the benefit of our healthcare provider partners, consultants, investors, and vendors. Working together with executives from over 4,500 hospitals and over 2,500 clinics, KLAS delivers timely reports, trends, and statistics, which provide a solid overview of vendor performance in the industry. KLAS measures performance of software, professional services, and medical equipment vendors.

About VisualDx

VisualDx is an award-winning diagnostic clinical decision support system that has become the standard electronic resource at more than half of U.S. medical schools and more than 1,500 hospitals and institutions nationwide.  VisualDx combines clinical search with the world's best medical image library, plus medical knowledge from experts to help with diagnosis, treatment, self-education, and patient communication. Expanding to provide diagnostic decision support across General Medicine, the new VisualDx brings increased speed and accuracy to the art of diagnosis. Learn more at