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About Us

VisualDx is a trusted healthcare informatics company dedicated to improving healthcare. We want to empower everyone to make better medical decisions. With a commitment to innovation, we continue to press the frontier of digital health with products proven to enhance diagnostic accuracy.

To accomplish our goal of improving healthcare and empowering better decision-making, VisualDx uses the knowledge and resources of over 50 physicians on our editorial board and employs nearly 50 staff, including medical librarians, software engineers, imaging specialists, sales and account managers, and business development and marketing professionals.

VisualDx is an award-winning diagnostic clinical decision support system used in over 1,700 hospitals, clinics, and medical schools worldwide. VisualDx is designed to enhance diagnostic accuracy, aid therapeutic decisions, and improve patient safety at the point of care. Clinicians can build a differential diagnosis across general medicine as well as access patient-specific clinical information and the world's best medical image library.

Aysa is a mobile application for consumers designed to improve personal skin health decisions. Aysa lets you take a picture of a rash, a mole, or nearly anything on your skin and provides guidance on what to do next. Powered by A.I. built from the experience of over 47,000 physicians and nurses and over 137,000,000 health searches, Aysa is your trusted digital advisor.

Skinsight is a consumer website dedicated to providing quality health information. At Skinsight, get access to some of the best medical images. We believe these images combined with expert-written knowledge will help you better identify and understand a health concern than by simply using words.



VisualDx is Founded

During his first year of medical school, our founder, Art Papier, MD, attended a brown bag lunch seminar with Dr. Lawrence Weed. Dr. Papier realized the most important challenge facing medicine was having the right information at the time of decision-making. His residency brought him to Rochester, NY, the image capital of the world. Inspired by Dr. Weed’s work in medical informatics and taking full advantage of Rochester’s deep expertise in imaging, computer innovation, and medicine, VisualDx was born.


First Release and CDC Development

VisualDx launched its first product (on CD-ROM!) in March, 2001. Soon after the September 11th terrorist attacks, VisualDx lent its knowledge and expertise to the CDC to safeguard against potential bioterrorist attacks, including smallpox and anthrax.


VisualDx for the Consumer

VisualDx launches into the consumer space with the website, There, users can read about skin health topics, look and up and review skin issues, as well as put in findings to understand potential diagnoses.


VisualDx Goes Mobile

With the advent of the smartphone, VisualDx becomes available on the Apple iPhone. A few years later, on the Android. This propels use of VisualDx as more and more clinicians utilize mobile technology to do their job effectively.


The Age of Interoperability

VisualDx is committed to providing the right information at the right time. That means the decision support must fit within the workflow. That workflow now includes the electronic health record. VisualDx currently supports the HL7 infobutton standard as well as SMART® on FHIR®


Expanded Decision Support

In 2001, VisualDx started with a workup for a fever and a rash. In 2016, VisualDx expanded its content to include a chief complaint seen in general medicine, doubling the number of diagnoses, adding visual elements to general medicine, and providing the best differential diagnosis tool available.


VisualDx Translated

As VisualDx expands its footprint around the world, it understood the need to have the most relevant content available. In 2017, VisualDx translated its search and guided workup to include Spanish (European and Latin American) French, German and Chinese. Additional languages are coming soon.


VisualDx and Artificial Intelligence

VisualDx tapped into the power of machine learning and AI to identify skin lesion morphology from a picture on the phone, thus aiding the diagnostic workup process. In 2017, this was realized with the add-on of DermExpert within the VisualDx product for iOS devices. This use of AI augments the physical exam and allows non-dermatologists to improve skin disorder diagnosis.


AI for the Consumer

Taking the knowledge and assets gained from DermExpert, VisualDx is set to launch its consumer app that allows you to take a picture of a rash or skin issue, answer a few questions, and be guided to possible diagnoses and treatment options. Look for Aysa in the fall of 2018.


VisualDx develops innovative healthcare products and services and manages the world’s largest collection of digitized visible-light medical images. We selectively pursue development opportunities with partners that share our commitment to improving health care.

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