Contact VisualDx

To claim CME credits, follow the instructions in your VisualDx account.

See the full CME claim instructions for step-by-step guidance.

If you access VisualDx through your organization, you can create a personal account to earn and claim CME credits.*

How CME works:

CME credits are earned through regular use of VisualDx, including:

• Searching for diagnoses
• Exploring drug eruptions
• Building a differential diagnosis

To claim CME credits and generate a certificate, you must have:

• A personal VisualDx account linked to your institutional access
• An active VisualDx subscription

Your CME credits are automatically tracked and stored in your account and remain available over time.

* In support of improving patient care, this activity has been planned and implemented by the Postgraduate Institute for Medicine and VisualDx. The Postgraduate Institute for Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. Physicians should only claim credit commensurate with the extent of their participation in the activity.

You may see a login error if your subscription has expired or your credentials are incorrect.

To resolve:

• Log in to your account to check or renew your subscription
• If you continue to experience issues, contact VisualDx support

NOTE: If you are an institutional subscriber trying to access VisualDx Mobile, you must first set up a personal account.

If you have a personal VisualDx account (including under an institutional license):

1. Sign in with your username and current password
2. Click the user icon in the top right corner
3. Select “My Account”
4. Follow the steps to update your password

If you access VisualDx via Single Sign-On (SSO):

You do not have a separate VisualDx password.

To change your password, you must update it through your organization’s authentication system (eg, your IT department or identity provider).

Your next step depends on how you access VisualDx:

• If you access VisualDx through your institution (no login required):
  You may not need a username or password.
  Try accessing VisualDx while on your organization’s network.
  If access issues continue, contact your IT department or VisualDx support.
• If you created a personal account under your institution’s license:
  You can reset your credentials using the “Forgot password” option.

To access VisualDx on your mobile device, you first need to create a personal account linked to your institution.

Follow these steps:

1. From a computer connected to your organization’s network, go to app.visualdx.com
2. Click “Activate Account” to create your personal VisualDx account
3. Download the VisualDx Mobile app from:
   • Apple App Store (iPhone and iPad)
   • Google Play (Android)
4. Open the app and sign in using the username and password you created

You’re now set up to access VisualDx on your mobile device.

If your organization subscribes to VisualDx, you can create a free personal account to access VisualDx from any device, save favorites and search history, use the mobile app, and earn CME credits (if applicable)

1. Access VisualDx through your institution

Visit app.visualdx.com or select Log In from the VisualDx website

2. Select “Use VisualDx Anonymously”

If prompted, click Use VisualDx Anonymously, then select Activate Account from the banner on the VisualDx homepage.

3. Verify your institutional email

Enter your institutional email address and follow the verification link sent to your inbox. Only approved email addresses from your organization’s domain can be used.

4. Complete your account setup

Finish the registration form and select Start Using VisualDx to activate your account. If you enter your NPI number, your profession and specialty may be populated automatically.

5. Sign in anywhere

Once your account is activated, you can sign in on the web or in the VisualDx mobile app using your new credentials.

To claim CME credits, follow the instructions in your VisualDx account.

See the full CME claim instructions for step-by-step guidance.

CME credits* are included with all individual VisualDx accounts.

You can earn CME credits through regular use of the platform, including:

• Searching for diagnoses
• Exploring drug eruptions
• Building a differential diagnosis

To claim and generate a CME certificate, you must have an active VisualDx subscription.

Your CME credits are automatically tracked and stored in your account and remain available over time.

* In support of improving patient care, this activity has been planned and implemented by the Postgraduate Institute for Medicine and VisualDx. The Postgraduate Institute for Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. Physicians should only claim credit commensurate with the extent of their participation in the activity.