← Back to FAQ
Why am I seeing a banner at the bottom of my screen and unable to get to all of the VisualDx content?
- VisualDx now has the option for limited content to be accessed by the public. If you have an individual subscription, click on “Subscriber Sign In” in the upper right corner and enter in your credentials to access the full content.
- If you are at an institution that has access to VisualDx and are still seeing the public option, ensure you are on your institution’s network and try clicking on VisualDx again. If that does not resolve the issue, contact support@visualdx.com.
